Menu

Terms & Condition

Tonia Pharmacy Terms And Conditions


BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT OUR TERMS AND CONDITIONS OF USE SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE. THE FOLLOWING TERMS APPLY TO THE PURCHASE OF GOODS AND SERVICES FROM TONIAPHARMACY.COM. THESE TERMS AND CONDITIONS MAY BE AMENDED AT ANY TIME AND THE TERMS AND CONDITIONS THAT APPLY FOR EACH ORDER WILL BE THOSE ON THE WEBSITE AT THE TIME YOU PLACE YOUR ORDER.

IF YOU HAVE ANY QUESTIONS CONCERNING THE SERVICE, PLEASE CONTACT US. THESE TERMS AND CONDITIONS CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND ARE LEGALLY BINDING. YOU SHOULD PRINT AND KEEP A COPY OF THEM FOR YOUR RECORDS

About us

This Tonia Pharmacy Online website is owned and provided by Tonia Pharmacy Limited a company incorporated in the Federal Republic of Nigeria under company number ------- Our VAT Number is --------If you need any information or have a complaint about this website or any of our services please contact us. See contact information here.

The Tonia Pharmacy Online service is run by qualified pharmacists and operates from registered pharmacy premises.

All pharmacists are bound by codes of professional ethics and conduct. You can access these professional conduct rules by visiting http://www.pcn.gov.ng/webpages.php?cmd=N&pages=32&mt=Code%20of%20Ethics%20for%20Pharmacists&smt=Code%20of%20Ethics%20in%20Nigeria.
Contact details for the Pharmaceutical Association of Nigeria are also available here http://www.psnnational.org/.

Privacy

Your privacy and that of each other person whose information you provide to us is important to us. Please see our Privacy Policy for details of what information we collect and how we will use and protect it.

Additional terms

Additional terms, which form part of these terms and conditions, apply to the access and use of certain Tonia Pharmacy services. Please click on the relevant link(s) below to view the terms:

IT IS IMPORTANT THAT YOU UNDERSTAND AND ARE COMFORTABLE WITH THESE TERMS BEFORE USING THE SERVICE AND WE ENCOURAGE YOU TO TAKE TIME TO READ THEM

Registration

Visitors to this website may be required to register in order to use its facilities. We are not under any obligation to accept a request for registration and reserve the right to suspend or terminate access at any time if your continued use is believed to prejudice us or other users. By registering to use this website you confirm that the information you provide during the registration process is accurate and complete. You agree to update your registration details promptly if they change. All registration information you provide will be kept secure and processed in accordance with our Privacy Policy.

Username and passwords

During the registration process you may be allocated, or invited to choose, your own username and password which will be unique to you. You are responsible for keeping your username and password confidential and for ensuring that they are not used by any other person.

Offers, promotions, software and downloads

Tonia Pharmacy and other third parties, with whom we have a business relationship, may occasionally promote their goods or services on this website or through other direct marketing initiatives or may make software and other materials available for you to purchase or download. Whilst we try to encourage third parties to offer good quality products, services and materials at competitive prices we have no control over them or other third parties. We do not endorse the products or services they offer, or give you any assurance that they will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and we have no liability in connection with the same.

Ownership of materials and license terms

This website, the materials and software on it, or provided to you through it are protected by copyright, trade mark and other intellectual property rights and laws throughout the world and are owned by, or are licensed to, Tonia Pharmacy and/or third parties. You are permitted to display the materials on this website on a computer screen and, save for restricted access documents, to download and print a hard copy for your personal use or for obtaining products or services from us provided you do not alter or remove any of the content or any part of the website without our express permission to do so and that you do not change or delete any copyright, trade mark or other proprietary notices.

You agree not to:

a- Copy, reproduce, store (in any medium or format), distribute, transmit, modify, create derivative works from all or any part of this website or the materials or software on it, or provided to you through it without our prior written consent (which may be given or withheld in our absolute discretion)

b- Use this website or any of the materials or software on it, or provided to you through it, for:

i- Any unlawful purpose or in contravention of applicable law
ii- Commercial exploitation without our prior written consent
iii- Any purpose or in any manner that may give a false or misleading impression of us, our staff or our services

c- Use, upload or transmit:

i- Any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress or which may affect or infringe the rights of any other person

ii- Any device, software, file or mechanism which may interfere with the proper operation of this website or our systems


d- Establish a link to this website from any other website, intranet or extranet site without our prior written consent

e- Decompile, disassemble or reverse engineer (or attempt to do any of them) any of the software or other materials provided on or through this website

f- Do anything that may interfere with or disrupt this website or our service

g- Encourage or permit others to do any of the above


IN THE EVENT THAT YOU DO NOT COMPLY WITH THE ABOVE RESTRICTIONS, ANY PERSON AFFECTED BY YOUR ACTIONS MAY BRING A CLAIM AGAINST YOU AND/OR TONIA PHARMACY. WE WILL PURSUE A CLAIM AGAINST YOU FOR ANY LOSSES AND COSTS (INCLUDING LEGAL COSTS) WE MAY SUFFER AS A RESULT OF YOUR ACTIONS.

Suitability of materials

We do not give any assurance that the materials provided or available to you on or through this website are suitable for your requirements or that they will be secure, error or virus free and we will have no liability in respect of those materials.

Website availability

This website is provided free of charge and we make no guarantee that it will be uninterrupted or error free. We reserve the right to modify, suspend or withdraw the whole or any part of the website or any of its content at any time without notice and without incurring any liability.

Links from this website

We may, from time to time, provide links from this website to websites that are owned and controlled by third parties. These links are provided only for your convenience and we have no control over and will have no liability in respect of those websites.

Monitoring

We may monitor activity and content on this website and may take any action we consider appropriate if we suspect you may be in breach of these Terms and Conditions including suspending, attaching conditions to or terminating your access and/or notifying the authorities or relevant regulators of your activities.

Security We employ security technology as detailed in our Privacy Policy, however, Internet transmissions are never completely private or secure and there is a risk, therefore, that any message or information you send to us from this website may be intercepted and potentially read by others. We will have no liability in respect of any transmissions you send to us and you do so entirely at your own risk.

Accuracy of Information We take care to ensure that all information available on our website about our business, services and any products mentioned is accurate. However, these are continually developing and, occasionally, the information may be out of date. Medical, commercial and legal practice change frequently and the content on this website, in any newsletters and in other items offering guidance have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact us and/or your doctor directly.

Disclaimer

TONIA PHARMACY DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT OR THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES. NOTHING CONTAINED IN THE PAGES OF THIS WEBSITE SHOULD BE CONSTRUED AS MEDICAL, COMMERCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY OF THE INFORMATION OR MATERIAL CONTAINED IN THIS WEBSITE OR ANY COMMUNICATIONS PROVIDED TO YOU AS A RESULT OF YOUR REGISTRATION.

Use of this website outside Nigeria

Tonia Pharmacy makes no claims or representations that any or all of the content of this website may be lawfully viewed or downloaded outside The Federal Republic Nigeria and, unless otherwise specifically stated, the content and this website is directed solely at users who access this website from Nigeria.

IF YOU CHOOSE TO ACCESS THE WEBSITE FROM OUTSIDE NIGERIA, YOU DO SO AT YOUR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH THE LAWS OF YOUR JURISDICTION. Liability For Our Mistakes WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT, NEGLIGENCE OR OTHERWISE) WHERE:

(A) THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY US;
(B) THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
(C) ANY LOSS OR DAMAGE OR INCREASE IN LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.
NOTHING IN THESE TERMS AND CONDITIONS EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION OR FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE. NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT YOUR STATUTORY RIGHTS.

Waiver

No delay or decision not to enforce rights under these Terms and Conditions will constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.

Governing law

These Terms and Conditions are subject to the laws of The Federal Republic of Nigeria and each of us hereby submits to the non-exclusive jurisdiction of the Nigerian Judiciary.

WE RESERVE THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME. THE NEW VERSION WILL BE POSTED ON THIS WEBSITE AND WILL TAKE EFFECT IMMEDIATELY UPON POSTING. IF YOU USE THE WEBSITE AFTER THE NEW TERMS AND CONDITIONS HAVE COME INTO EFFECT, YOU WILL BE INDICATING YOUR AGREEMENT TO BE BOUND BY THE NEW TERMS AND CONDITIONS.

Online Pharmacy (Prescription Ordering)

THE FOLLOWING TERMS APPLY TO YOUR USE OF THE TONIA PHARMACY PRESCRIPTION ORDERING SERVICE. THESE ARE ADDITIONAL TO AND SUPPLEMENT OUR GENERAL WEBSITE TERMS AND CONDITIONS WHICH ALSO APPLY. IF YOU HAVE ANY QUESTIONS CONCERNING THE SERVICE, PLEASE CONTACT US.

Register

Registration for this service for prescriptions will take place on our website. Prescriptions for persons other than yourself If the prescription is for a person other than yourself, you will need to have the authority of the person whose prescription it is to have it dispensed by us. By placing an order to dispense another person’s prescription you confirm that you have their authority to do so.

Age Restrictions

We only accept Prescription Orders from customers who are 18 years old or over although they may order prescriptions for persons who are under 18. By placing an order, you confirm that you are at least 18.

Residency

We only accept Prescription Orders from Nigeria.

Call Charges

Calls to our Prescription Order line are charged at local rates from a landline. Your mobile operator's normal charges will apply to calls from mobiles. Binding agreement

No Prescription Order placed by you will be binding on us until we have confirmed the order to you by email or in writing. We reserve the right to reject any order.

Cancellation rights

We will start to process your prescription on receipt. If you wish to cancel an order for a prescription you should contact us promptly at our Support Contacts before sending us the prescription. You agree that after this date, we will have begun the service at your request and that you will have no rights to cancel the order.

Verification of prescription

When we receive a prescription from you we will verify it against the information provided to us at the time the order was placed. In the event that the information does not match with your original order, we may try to contact you using the information in your registration. If we cannot contact you and we are unable to dispense the item(s) on your Prescription Order we reserve the right to return your prescription to you.

Non-Availability/Suitability of Products

If any of the items on your prescription are not available, or are not suitable for dispensing through this service, we will try to contact using the information in your registration and refer you to a local Tonia Pharmacy.

Notification of errors

You should check the items dispensed to you carefully and promptly upon receipt. If you believe there may have been a dispensing error, you should contact us immediately and should not take or use any of the items.

WARNING

YOU MUST CHECK ALL ITEMS DISPENSED TO YOU AND SHOULD NOT TAKE ANY MEDICATION THAT APPEARS TO HAVE BEEN TAMPERED WITH OR WHICH MAY HAVE BEEN DISPENSED IN ERROR. FAILURE TO ABIDE BY THIS WARNING COULD SERIOUSLY DAMAGE YOUR HEALTH.

WARNING

YOU MUST CHECK ANY ADVICE GIVEN BY OUR PANEL WITH YOUR OWN GP BEFORE TAKING OR REFRAINING FROM ANY COURSE OF ACTION OR TREATMENT. FAILURE TO DO SO COULD SERIOUSLY DAMAGE YOUR HEALTH.

Liability

Our maximum liability for our failure to fulfil an order that we are legally bound to fulfil will be limited to the price paid by you for that order.

HEALTH AND SAFETY WARNING

Electrical Products

Electrical products sold on this website are designed for use in Nigeria. They may not be suitable for use in other countries and you should check with the manufacturer before doing so. You should read the instructions that come with the packaging before using the product and observe any specific warnings given by the manufacturer.

MEDICAL PRODUCTS

Not all products are suitable for all medical ailments and, occasionally, their use may interfere with any treatment you are receiving or aggravate a condition. You should check with your GP before using any medical product.

FITNESS PRODUCTS

Physical fitness products may not be suitable for use by some individuals. You should check with your GP before embarking on any fitness programme. Failure to do so may seriously damage your health.

NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT YOUR STATUTORY RIGHTS.